 | How to order |  |
The ordering process.
1. Choose the design of calendar you like.
2. You simply need to select a few options to order you calendar. To select options click on the down arrow at the end of each box:
. a) Add the title for the front cover of your calendar - keep this to less than 6 words.
. b) Choose the number of calendars you would like to order.
. c) Decide if you want to have you pictures enhanced (£3 per calendar ordered).
. d) Decide which month you would like your calendar to start.
. e) Decide if you want to have personalised dates such as birthdays or anniversaries added to your calendar. Select the appropriate number from the options. For more details go to FAQ's.
. f) Decide if you want to have titles or captions added to the pictures in your calendar.
. g) Decide how you are sending your pictures. You can Upload, send by email or send photographs by post to be scanned by us to create your calendar. (additional charges apply).
3. Click 'Order Now' to make your order.
4. You will briefly see that your order has gone into the shopping cart and you will be returned to the page you were ordering from.
5. If you would like to order another calendar repeat the above steps, including if you wish to add the same calendar design with different pictures and a different title.
6. When you are ready to send your order go to the 'checkout' or to see what is in your cart go to View basket and choose 'checkout' from there. Complete your name and address and accept the terms and conditions and then click NEXT. The next page will ask you to confirm the delivery address. You will then be directed to the secure Netbanx Website from where you can pay by credit or debit card.
7. Once Netbanx has confirmed that a secure payment has been authorised, click 'Next' which will return you to our web site, where you will see your Receipt with full order details including your ORDER NUMBER. We suggest you print this information for your records.
8. You will receive an order confirmation e-mail from sales@fotocalendars which contains your order number. You will need your order number Upload your photos or to use as the subject of your email when you send your pictures or include it with your pictures if sending by post.
9. You must now upload or send your photos. If you have ordered a calendar with personalised dates please upload your photos and email the personalised date or captions information to pics@fotocalendars.co.uk
When you have uploaded your photos we will email you a snap shot of the pictures you have uploaded.
If sending photographs or negatives by post they must be labelled with the appropriate month you want them to appear in the calendar. All personalised date and caption information for your calendar must be typed on a separate sheet.
See FAQ's for more details.
|  Uploading your photos
You can now upload your images direct to our server.
Just click on the link from this page or from the Upload photos page.
You will recieve an email with a snapshot of the pictures you have uploded.
Please ensure that you have the copyright for the pictures you want printed in your calendar. By uploading pictures to our site you are confirming you have the copyright for the pictures. | Sending your photos by post
You can send your photographs, negatives or artwork to include in your calendar by post to the address below.
You must include your order number (see how to order for details) with your photographs in a padded envelope. Please include a printed copy of your order or your name and billing/delivery address.
Address to send all photos, artwork, negatives or digital memory or CD's is shown on the right of this page.
For personalised dates, please type on a separate sheet the date and the relevant text . For example, 3rd June Mary's Birthday; 19th June Mum & Dad's Wedding Anniversary. All words, except the date, will be placed on your exactly as written. Separate each entry with a semi-colon (;) and be careful with the use of capital letters - we will copy exactly what you send !
For picture captions state the month and the caption, for example - January- ''Ben and Zoe in the snow''. All words except the month and exclamation marks will be placed on your calendar exactly as written. Separate each entry with a semi-colon (;) and be careful with the use of capital letters - we will copy exactly what you send !
Remember to label each photo on the back with the calendar month you wish it to appear on. For artwork and negatives clearly identify on which month you want each item to appear.
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| Returning your photos, negatives and artwork
All Photos, negatives, CD's, memory sticks and artwork sent to us by post for creating your calendar will be returned to you unless you state otherwise.
If you are sending the only original and it cannot be replaced or is of high importance please make copies before sending or send by signed for delivery.
Whilst we will make every effort to ensure the safe return Fotocal accepts no responsibility for loss or liability however this occurs for any originals sent including CD's, memory sticks, photos, negatives or artwork of any sort.
| Sending photos by e-mail
You can also send your 13 pictures by email (1 for each month plus the front cover).
To send your digital photo files by e-mail click on the e-mail link at the bottom of this section, which will open an e-mail to enable you to send your photos.
Type your order number (sent to you in your order confirmation) into the subject box of the email and insert your photos as attachments to the email.
Please attach only 1 photo per email to avoid any issues with the size of the email. Please remember to put your order number on each email.
Please send the photos in Jpeg format naming each file with the month you want the picture to appear in the calendar e.g. the photo for January would be re-named January, the front cover photo would be named front cover.
For personalised dates, state the date and the relevant text. For example, 3rd June Mary's Birthday; 19th June Mum & Dad's Wedding Anniversary. All words, except the date, will be placed on your calendar exactly as written. Separate each entry with a semi-colon (;) and be careful with the use of capital letters - we will copy exactly what you send!
For picture captions state the month and the caption, for example - January 'Enjoying the snow at Sestriere'. All words except the month will be placed on your calendar exactly as written. Separate each entry with a semi-colon (;) and be careful with the use of capital letters - we will copy exactly what you send !
Please save you pictures at the best quality you can, ideally at 300dpi. Please DO NOT compress your files as this will reduce the quality of the calendar we can produce.
Further details on our sending by email page.
The email address to send your photos to is:
pics@fotocalendars.co.uk
| E-mail potential problems
There can be a number of issues when trying to e-mail large files across the Internet.
Please attach only 1 photo per email to avoid any issues with the size of the email. Please remember to put your order number on each email.
A number of service providers have limits on the size of an e-mail with attachments, which can be typically as little as 3mb.
If you exceed the limit you should receive a rejection e-mail from your service provider.
If you are having problems emailing you can either upload your photos or send your images on a CD or memory card by post (details below).
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