|  | How do I order ? |  | The ordering process is very easy: 1. Choose the style of calendar you like.
2. You simply need to select a few options to order you calendar. To select options click on the down arrow at the end of the box:
a) Add the title for the front cover of your calendar - keep this to no more than 6 words.
b) Decide which month you would like your calendar to start from and choose the appropriate option.
c) Decide if you want to have the UK national events & holidays shown on the calendar e.g. Easter, Christmas, bank holidays. The full list is shown in the frequently asked questions (FAQ's). A tick indicates you want the dates shown on your calendar.
d) Decide if you want to have personalised dates such as birthdays or anniversaries added to your calendar. Select the appropriate number from the options. For more details go to FAQ's.
e) Choose the number of calendars you would like to buy from the options shown.
3. Click 'Add to Cart' to make your order.
4. You will briefly see that your order has gone into the shopping cart and you will be returned to the page you were ordering from.
5. If you would like to order another calendar repeat the above steps.
6. When you are ready to send your order go to the 'checkout' or to see what is in your cart go to View basket and choose check out from there. Complete your name and address and accept the terms and conditions and then click NEXT. You will be directed to the secure Pay Pal Website from where you can pay by credit or debit card.
7. Once Paypal has confirmed that a secure payment has been made click the Return to Merchant link on the bottom left hand corner of the screen to see your Receipt with full order details. We suggest you print this information for your records. You do not need to sign up to Paypal - your payment will have already been completed. On your receipt you will see the order number (on previous Paypal screens it is callled Item number). It is a combination of letters and numbers and 14 characters long.
8. You will receive an order confirmation e-mail which contains the order number you
need to add to the title when you send your photos.
9. You must now send your order/item number, photos (suitably labelled with the appropriate month) and all personalised date information for your calendar ASAP by email or post. See below for more details. |
| Sending photos by e-mail To send your digital photo files by e-mail click on either Send Photos or the e-mail link below, which will open an e-mail to enable you to send your photos.
In the e-mail title type your order/item number shown during your Paypal transaction (see how above for details) and add your photos as attachments to the email.
Please send the photos in Jpeg format naming each file with the month you want the picture to appear in the calendar e.g. the photo for January should be re-named January, the front cover photo should be named front cover.
For personalised dates, state the text and the relevant dates. For example, 3rd June Mary's Birthday; 19th June Mum & Dad's Wedding Anniversary. All words, except the date, will be placed on your calendar. Separate each entry with a semi-colon (;) and be careful with the use of capital letters - we will copy exactly what you send !
You may need to send more than one e-mail if you have large files.
photos@fotocalendars.co.uk |  |
| E-mail potential problems There can be a number of issues when trying to e-mail large files across the Internet.
A number of broadband service providers have limits on the size of an e-mail with attachments, which can be typically around 10MB.
If you exceed the limit you will receive a rejection e-mail from your service provider. We suggest you send 2 or more emails with a small number of files attached so that the size of each e-mail is less than the limit of your service provider.
Please do not try and send any e-mails that are bigger than 50MB.
If you don't have broadband or are having problems we suggest you send your photos by post (details below). |
| Sending photos by post You can send your photographs, negatives or artwork to include in your calendar by post to the address below.
You must send your order/item number (see above for details) with your photographs etc. Please also include your name and billing/delivery address.
Remember to label each photo with the calendar month you wish it to appear. For artwork and negatives clearly identify on which month you want each item to appear.
For personalised dates, state the text and the relevant dates. For example, 3rd June Mary's Birthday; 19th June Mum & Dad's Wedding Anniversary. All words, except the date, will be placed on your calendar. Please separate each entry with a semi-colon (;) and be careful with the use of capital letters - we will copy exactly what you send !
Please remember to send photos, negatives or artwork in a padded envelope to the address below: |
| | Returning your photos, negatives and artwork All Photos, negatives, CD's, memory sticks and artwork sent to us by post for creating your calendar will be returned to you.
If you are sending the only original and it cannot be replaced or is of high importance please make copies before sending.
Whilst we will make every effort to ensure the safe return Fotocal accepts no responsibility for loss or liability however this occurs for any originals sent including CD's, memory sticks, photos, negatives or artwork of any sort. |
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